Credibility. You must know your stuff especially when you are not the one in charge. When you are seeking to make a case to senior manager, or even to colleagues, what you know must be grounded in reality. At the same time, so often, as is the case at GM, you need to be able to think and act differently. So your track record reinforces your credibility. That is, what you have done before gives credence to what you want to do in the future.
Influence. Knowing how to persuade others is critical for someone seeking to effect change. If you do not have line authority, how else but through influence can you succeed? Your influence is based on credibility, but also on your proven ability to get things done. Sometimes persuasion comes down to an ability to sweet talk the higher ups as well as put a bit of muscle on colleagues (nicely of course) in order push your initiative through.
Respect. Mavericks, which GM said it was looking for, may not always be the most easiest people to get along with on a daily basis. After all, they are ones seeking to buck the system. But mavericks who succeed are ones who have the best interests of the organization at heart and in time earn the respect of thier colleagues.
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Wednesday, April 21, 2010
Bucking the System
As someone who tries hard to be a responsible renegade (or what a Coast Guard friend of mine calls "constructively discontented"), I enjoyed this Fast Company article titled How to Buck the System the Right Way. Thanks to Zenpundit for the link. The author, who is writing about GM's efforts to identify promising middle managers, suggests that effective mavericks need the following characteristics:
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